Denis Ćutić Infobip d.o.o.
I have worked for more than 5 years on Infobip’s edge (infrastructure) services. This provided a unique position to see how clients use and abuse Infobip’s platform, together with all the different failure modes of the services processing those client requests. From there it was easy to become the one who’s constantly reporting platform issues and incidents, which led me to become a part of the newly formed SRE team. As a wise man once said: SRE is not a title, it’s a condition.
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