Business Technology & Case
Friday, 20. May 2016., 09:55
Hall C
30'
In the CRM system based on the relational database that contains both multiple connections between contacts and various types of connections, visualization of the contact’s social network and other related information, in addition with the ability to perform queries on the data graph could significantly facilitate the usual business process and decision making. System developed with SmartGWT over relational database isn’t the first option for graph data querying and visualization, but Neo4J coupled with some of dedicated JavaScript graph visualization frameworks definitely is. Integration of those systems in a way that data graph visualization becomes the integral part of the CRM system represents a desirable way of integration from a user’s perspective.